On 26 April 2016 there will be a Retail Seminar series for top executives by-invitation-only on the topic "Enhance customer experience - how to increase productivity through innovation". The event is
On 26 April 2016 there will be a Retail Seminar series for top executives by-invitation-only on the topic “Enhance customer experience – how to increase productivity through innovation”.
The event is addressing the current challenges facing the retail industry, including how to further secure and streamline daily operations, improve customer experience and reduce operational and strategic risks as well as becoming manpower-lean. The seminars are half-day events, jointly organized by the Embassy of Sweden, Business Sweden, Singapore Productivity Centre, Singapore Institute of Retail Studies and Malaysia Retailers Association.
The seminars will include presentations and panel discussions where leading Swedish retailers and technology experts share ideas, innovations and solutions for how to enhance customer experience. In addition, the events will offer excellent networking opportunities over coffee and tea breaks.
(Tuesday) 10:00 - 13:00