Starting 14 November 2014, the submission and processing of visa applications will be changed when VFS Global started receiving visa applications for persons travelling to Finland at the Visa Centre, located in the Alma Link building near Chidlom BTS Station.
Visa applications can be submitted with or without an appointment at the Visa Centre. Groups with four or more applicants must book a time for submitting their visa applications. Appointments are booked on the Visa Centre website or by telephone (+66 2 118 7009, open Monday–Friday, 8.00–12.00 and 13.00–16.00). The Visa Centre and its telephone lines serve customers in English and Thai. The Visa Centre opening hours and its precise location are found here.
Visa applications can be submitted at the Embassy by appointment only on Tuesday and Thursday, 8.00–11.00. The availability of appointments is limited. The processing time for applications submitted to the Embassy is 15 days from submission of the application. An appointment for submitting a visa application can be booked through the Visa Centre website or telephone service. Telephone queries concerning visas are answered by the Visa Department on Monday, Tuesday and Thursday, 15.00–15.30; the number is +66 2 207 8700. An appointment for the submission of applications cannot be made through the Visa Department’s telephone number. The email address for visa-related queries is [email protected].
Visa Information System (VIS)
With the introduction of VIS on 14 November 2013, all Schengen visa applicants must submit biometric identifiers – fingerprints of all ten fingers and a photograph – when filing an application. A photograph of the applicant is also taken at the Visa Application Centre. Biometric identifiers are stored in a common “Visa Information System” (VIS) database. VIS is an information system that helps Schengen States to share visa application data. More information is available at: ec.europa.eu/dgs/home-affairs/what-we-do/policies/borders-and-visas/visa-information-system/index_en.htm
Visa-related telephone queries are answered at the Embassy on Mondays, Tuesdays and Thursdays, 15.00–15.30, tel. +66 2 207 8700. Queries can also be sent by email, [email protected]. We recommend the use of email especially from March to June, when the lines are congested due to the peak season. The Visa Centre telephone service is available Monday–Friday, 8.00–12.00 and 13.00–16.00, tel. +66 2 118 7009.
The progression of visa applications submitted to the Visa Centre can be followed on the Centre’s website.
Customer Service
Visa Centre serves customers at the Alma Link Building (12th floor, the nearest BTS Station is Chidlom) Monday–Friday, 8.00–16.00 both with and without an appointment. Groups with four or more applicants must book a time for submitting their visa applications. The Visa Centre telephone number is +66 2 118 7009 (open Monday–Friday, 8.00–12.00 and 13.00–16.00).
Customer service over the telephone is provided in English and Thai. Link to the Visa Centre website http://www.vfsglobal.com/Finland/Thailand/.
Visa applications can be submitted at the Embassy by appointment only. Appointments are booked on the Visa Centre website or by telephone (+66 2 118 7009).
Visa Department provides telephone service on Monday, Tuesday and Thursday 15.00–15.30, tel. +66 2 207 8700. The email address for questions pertaining to visas is [email protected].
Applications for residence permits can be submitted at the Embassy by appointment only on Monday–Thursday, 13.00–14.00.
Appointments are booked by email directly from the Embassy, [email protected]
Customer service hours for consular issues, passport issues and the legalization of documents are Monday–Thursday, 8.00–11.00. There is no customer service on Fridays.The email address for questions pertaining consular issues is [email protected]
Source: Embassy of Finland in Bangkok
