Swedish telecom giant Ericsson has signed a contract with Maxis Communications Berhad, Malaysia’s largest mobile operator, to operate Maxis’ 3G network for a period of 18 months after which the operation of the network will be transferred to Maxis.
With this contract, announced 11 April, Maxis becomes the first operator in Asia that employs a managed services solution for its 3G network, while managing its own 2G network.
Ericsson will be responsible for extensive and continuous knowledge transfer in 3G operations, including competence training in other locations where Ericsson is
involved in similar operations. Ericsson will also provide network consulting services to develop service level agreements and key performance indicators.
This is Ericsson’s second managed services contract with Maxis. The first was for Ericsson’s mobile music portal, M-USE, the platform for Maxis’ mobile music services offered under myMaxis, which is hosted, integrated and managed by Ericsson.
