Accenture has signed a five-year application outsourcing contract with Nordea, a leading financial services group in the Nordic and Baltic Sea region, to develop and maintain applications that will support the banks customer websites.
The company said the deal is designed to help Nordea improve customer service and increase cost efficiencies. As per the deal terms, Accenture would assume responsibility for maintaining and developing Nordeas Web content management platform for its customer websites and would also provide the services through local facilities in Denmark and through its Global Delivery Network using centers in Bangalore, India.
“This agreement gives us access to skilled resources and the benefits of international expertise in Web application development and maintenance,” commented Henrik Korch, business chief information officer for Marketing at Nordea.
“In selecting a reliable business partner to help us, we focused on track records of innovation, creativity and new ideas,” said Juha Toivari, Vice-president and head of digital marketing at Nordea. “Accentures knowledge of our business and proven ability to provide enhancement and management services for Microsoft applications make it an ideal business partner.”
Accenture will deliver the services in collaboration with Avanade, a business technology services provider that connects insight, innovation and expertise in Microsoft technologies to help customers realize results. Avanade is majority owned by Accenture.