24 Solutions – a Swedish IT company specializing in data storage and accessibility – is opening a new office in Singapore to expand its offering to clients. Through a presence in Asia, the company wants to provide its European clients with support and service around the clock in the same time ensuring shorter lead times for all orders and lower costs for work performed during the night.
It also facilitates the work for those customers who have likewise established themselves in Asia. John Sandström leads the team of local IT specialists in the new office, initially focusing on Windows and Linux expertise.
“We are building a strong team with good knowledge of our key systems, such as Compellent and VMware,” says John Sandström, Operations Manager APAC, 24 Solutions.
“The specialist skills are fantastic in this part of the world, and we are able to find the sharpest candidates in each key area at a very competitive cost,” he adds.
There are several of 24 Solutions customers who have chosen to establish themselves with offices at various locations throughout Asia. For them there are many advantages in having 24 Solutions as their IT provider, ensuring support in the same time zone and in the same language.
According to Business Unit Manager Olle Carlenarson, general requirements for availability and support around the clock is growing for companies in all industries.
“There is less acceptance of having downtime at certain times of the day,” Business Unit Manager Olle Carlenarson says.
“Through our presence on two continents, 24 Solutions can further strengthen our offering in availability. Even at night, customers who wish to communicate directly with the team in Singapore can do so in Swedish in order to ensure as simple a communication as possible.”
24 Solutions was established in 2001. The company offers everything from minor operational solutions to the complete outsourcing of entire IT environments and system development in complex enterprise environments. The focus is on intelligent IT and personal service.