Telenor/dtac apologises for Facebook outage claim

Telenor Group released information to both international and Thai media in relation to an incident that occurred on the 28th May. These actions damaged the public image of the National Broadcasting and Telecommunications Commission (NBTC) and the National Council for Peace and Order (NCPO), which regulate the telecommunication industry and oversee the security of the nation as a whole, respectively. The executives of Telenor Group and Total Access Communication (dtac) regret what happened.facebookdown

The executives of both Telenor Group and dtac would like to emphasize that the parties are fully aware that Thailand is currently under the administration of the NCPO. Thailand requires unity among its people and its many foreign friends who are operating in the country. Both Telenor Group and dtac fully recognize the need for this unity as well as heightened sensitivity, and we are deeply sorry for the effects.

The executives of Telenor Group and dtac would like to take this opportunity to apologize to the NBTC and NCPO. We will continue to strengthen our dialogue with the people of Thailand for the betterment of the country. We understand that, moving forward, we all must contribute to securing a better environment. Telenor Group has been present in Thailand since 2001 and continues to maintain its long-term commitment to the country.

The 28th May statement issued on the day of the Facebook outage said: “Telenor Group can confirm that on Wednesday 28 May dtac received a notification at 15:00 local time from the National Broadcasting and Telecommunications Commission of Thailand to restrict access to Facebook temporarily”.

Source: Telenor

 

 

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